Where To Find Amazon Problem With Our Order?
Asked by: Ms. Emma Fischer B.Eng. | Last update: April 19, 2020star rating: 4.6/5 (90 ratings)
Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box.To view the status of your request: Go to Your Orders. Locate your order. Select Problem with order.
How do I contact Amazon about a problem with an order?
Call Amazon customer service Amazon's customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.
Why is problem with order not showing on Amazon?
If 48 hours have passed and there is still no sign of your delivery, you need to contact Amazon directly. Log in to Amazon and go to Help > Browse Help Topics > Need More Help > Contact Us.
How do I file a complaint with Amazon?
To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page. .
How do I email a complaint to Amazon?
Report Something Suspicious Open a new email and attach the email that you suspect is fake. Send the email to stop-spoofing@amazon.com. If you can't send the suspicious email to us as an attachment, you can forward it to stop-spoofing@amazon.com. .
How to cancel order on amazon - YouTube
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How do I email Amazon customer service?
For issues with your account or billing, send an email to cis@amazon.com. For general questions, send an email to primary@amazon.com. However, it can take Amazon customer service representatives several hours or even days to respond to an email.
Where can I find problem with order?
Go to Your Orders. Locate your order in the list and click Problem with order.
How do I get a refund from item not received?
If you qualify for a return but the seller won't give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau. .
How do I check my orders on Amazon?
To view your order details: Tap Your Orders in the app menu. Tap on the open or completed order that you need the details for. Tap on Order Details to get all the necessary details. .
How do you make a complaint?
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language. In English, polite language is usually indirect.
How do I contact Amazon about a refund?
To request a refund: Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit. .
Does Amazon have a 24 hour customer service?
We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.
How do I get a refund on Amazon that was not delivered?
Request an A-to-z Guarantee Refund Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit. .
What do I do if my order is not delivered?
Check the delivery address you gave the seller. Then contact them and ask where your order is. If the seller claims they've delivered it or don't know where it is, you can ask for a redelivery. You might be able to get a refund in some circumstances.
What to do if you never received a package?
USPS lost packages: Call 1 (800) 275-8777 or (800) 222-1811- ask customer service for a tracking update. Ask neighbors. Submit a search to Missing Mail search request. If mail was not recovered, you may able to file an insurance claim. Wait at least 7 days after the expected delivery date – Start USPS claim here. .
Can I track an Amazon order I didn't order?
How to track Amazon order without tracking number? If your order doesn't have tracking number attached, there are a few ways that you can still track your Amazon order: Find and track here your Amazon order number which is formatted like: 123-0000000-0000000, i.e. 701-9923802-8100257.
How do I email a complaint?
Here are some steps you can take to write an effective complaint email: Identify and label the addressee. Before you write the email, identify who exactly needs to receive your email. Describe the issue. Attach supporting documentation. Explain the impact. Name your resolution desires. Make final formatting edits. .
How do I complain about bad customer service examples?
I wish to complain about ____ (name of product or service, with serial number or account number) that I purchased on ____ (date and location of transaction). I am complaining because ____ (the reason you are dissatisfied). To resolve this problem I would like you to ____ (what you want the business to do).
How do I ask for a refund?
You'll usually get a decision within 1 business day but it can take up to 4 business days. On your computer, go to play.google.com/store/account. Select Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. .
How do I contact a person on Amazon?
Contact the seller before placing an order: On the product detail page, select the name of the seller. On the next page, select Ask a question. Occasionally, the same product will be sold by different sellers. Select the appropriate options in the Seller Messaging Assistant chat or fill out the contact form. .
What is Amazon customer service?
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
Does Amazon have customer service?
Welcome to Amazon Customer Service. What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
How long does it take Amazon to refund?
Refund Timelines: Available refund method Refund Time-frame Pay on Delivery Orders NEFT to Bank Account 2-4 Business Days 3-5 Business Days Amazon Pay Balance* 2 hours Paper Cheque 8-10 business days..
