Where Do I Find Amazon Damaged Items?

Asked by: Mr. Dr. Michael Davis LL.M. | Last update: August 14, 2022
star rating: 4.4/5 (21 ratings)

Amazon Warehouse Deals is a part of Amazon.com that specializes in offering deep discounts on returned, warehouse-damaged, used, or refurbished products that are in good condition but do not meet Amazon.com's rigorous standards as “new.” They also offer products in new and open-box condition.

How can I get damaged items from Amazon?

Replace a Damaged, Defective or Broken Item Go to Your Orders and select Return or replace items beside the item you want to replace (if your order is from a Marketplace seller, you will need to select "Return items" and input a return reason on the next screen.

What does Amazon do with their damaged items?

Does Amazon Offer Refunds for Damaged Items? Amazon grants refunds for items sold by them directly. Did you purchase an item from a third-party seller? You have to get in touch with that merchant regarding the refund unless you purchased the A-to-z Guarantee, in which case you can send your refund request to Amazon.

Does Amazon let you keep damaged items?

Furniture items are returnable for any reason within 30 days of receipt of shipment. If the item is damaged or defective, Amazon will help you solve the problem, or provide a free return or replacement.

Does Amazon have a clearance warehouse?

While Amazon Warehouse offers big discounts on open-box and refurbished products, Amazon Outlet houses overstocked and clearance items on the site across all categories.

Where Online Returns Really End Up And What Amazon Is

16 related questions found

Does Amazon sell returned items as new?

Under the FBA Grade and Resell program, Amazon gives items a grade like New, Very Good, Good or Acceptable, then resells it on special sections of its site.

Why does Amazon refund without return?

If Amazon finds out that the product value surpasses the shipping cost and other expenses, it gives a refund without a return. For this reason, Amazon has given sellers the option to let buyers keep the items once granted a refund. If Amazon decides that you can get a refund for the item, it will notify you.

Can I get a refund without returning the item Amazon?

Amazon has a return policy that allows shoppers to get refunded without sending the item back to the platform. However, the 'refund without return' policy does not cover all items sold at the marketplace. Items eligible for this type of refund are listed on the platform.

What happens if you don't send a replacement back to Amazon?

If a customer requests a replacement, Amazon ships one from your inventory and asks the customer to send the original item to one of our returns centers. If they don't send it back, or if the original item is returned damaged, Amazon will reimburse you according to the FBA customer returns policy.

Do Amazon actually check returns?

Unfortunately, they only check to see if the item was returned in similar New state. If it is not new, it will be classified as unfulfillable. They won't necessarily confirm all of the contents are included in new condition, but rather what they can tell from looking at the packaging.

Will Amazon cancel you for too many returns?

It appears Amazon will ban accounts if they determine someone is taking advantage of the system. The number of returns and the kinds of metrics they are using that will trigger a ban is unknown. It can be difficult for customers to avoid being banned if they don't know what the criteria are.

Can you get banned from Amazon for returns?

The Seattle-based company has tightened the policy and over the last few years, a lot of Amazon accounts have been suspended when users request refunds excessively and there is no way to appeal the decision.

Does Amazon want broken items returned?

If the item is damaged or in an unsellable condition, Amazon determines who caused the damage (either Amazon itself, during fulfillment, or the customer). If Amazon caused the damage to the product, you're reimbursed for the product return.

Why are some Amazon items not eligible for return?

Computer laptops, desktops, and Kindles more than 30 days after delivery. Items classified as hazardous materials or that use flammable liquids or gases (contact the manufacturer directly for service, warranty, return, and refund information) Any product missing the serial number or UPC. Downloadable software products.

Can Amazon open box items be returned?

A used or open box item purchased from Amazon Warehouse can be returned within 30 days of receipt of shipment. Renewed products come with the Amazon Renewed Guarantee giving you a replacement or refund within 90 days of purchase if the item does not work as expected.

What is Amazon's overstock called?

It's formally known as Amazon Outlet, which is the section of Amazon referenced in this article. In the little-known corner of the site, Amazon sells overstock inventory and clearance products at highly-discounted prices—typically a 20% discount or higher.

Does Amazon have an overstock store?

Amazon keeps thousands of overstock and clearance items on this little-known corner of the site, called Amazon Outlet, including top name-brands. There are items available from every category, and we've found some of the best deals available right now.

Does Amazon sell factory seconds?

How do we classify Factory Seconds? These are not defective products, but have minor variance from the standard specifications, which the users won't notice. For example, when the minimum opening should be 15 inches as per the standard specification, some of these products might have slightly less than that.

What is the most returned item on Amazon?

As to what consumers are returning, clothing tops the list at 75%. Electronics was next at 27%, shoes, 23%, beauty, and personal products at 15%, outdoor and sports gear 7%, and food at 6%. The remaining 4% were returns other than the items listed above.

Where are returned items sold?

If you're looking to grab a good deal, return pallets could be worth exploring.7 Sites to Purchase Returned Merchandise Online Liquidation.com. BULQ. DirectLiquidation. 888 Lots. BlueLots. B-Stock. BoxFox. .

Where do returned items go?

Because of the cost that goes into that process, many retailers trash returned products, as doing so is generally cheaper than reselling them. Many of the goods returned to retailers are also used or damaged, which also affects the selling price.