Where Can I Find Contact Us On Amazon?
Asked by: Ms. Felix Schmidt LL.M. | Last update: June 17, 2023star rating: 5.0/5 (82 ratings)
From Home, tap Apps, and then tap the Contacts app. Tap the Search icon, and then enter search terms. Tap New. Enter contact information, and then tap Save.
What is Amazon's contact email?
That said, an email creates a record of your correspondence and thus might be the best method for some issues. For issues with your account, such as a billing dispute, you should email cis@amazon.com. For general inquiries, you should email primary@amazon.com.
How do I contact Amazon to resolve a problem?
The easiest way to contact Amazon's customer service department is by using their toll-free phone number at 1-888-280-4331. If you need the personal touch, feel free to call and speak to a representative. If you want a more efficient way to solve your problem, use Amazon's guided contact process.
How do I contact someone on Amazon?
Contact a Third-Party Seller On the product detail page, select the name of the seller. On the next page, select Ask a question. Occasionally, the same product will be sold by different sellers. Select the appropriate options in the Seller Messaging Assistant chat or fill out the contact form. .
How do I make a complaint to Amazon?
To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page. .
How to Contact Amazon Customer Service - YouTube
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How do I report a problem with Amazon delivery?
Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
How do I send Amazon a message?
Login to the Amazon account and select the 'Your Account' option from the dropdown menu in the top right corner. In the 'Email, messages, and ads' section, click on 'Message Center' to access the Amazon Message Center.
How do I ask a question on Amazon?
How to Ask a Question about a Product on Amazon? To ask the seller a question on Amazon, go to the product page, and navigate to the "Customer Questions & Answers" feature. Enter your question in the text box and click "Ask".
Where is the Amazon message center?
In order to access the Amazon Message Center, you'll need to go to the “Your Account” section of Amazon. Once you're on this page, you'll see a list of options such as “Your Orders,” “Gift Cards,” and “Prime.” Click the button that says “Your Messages” to open the message center.
Where is the Contact seller button on Amazon?
Once you're on the product page, look for the box on the right-hand side of the page with the "Add to Cart" and "Buy Now" buttons. Under those buttons, you'll see the words "Sold by," followed by a link to the seller's name. Click that link to access the seller's information and contact page.
Who can I complain to about Amazon?
Amazon complaints contacts Call Customer Care on 1 (888) 280-4331. Visit Customer Care. Tweet Amazon Customer Care. Tweet Amazon. Follow Amazon. Watch Amazon. .
How do you make a complaint?
An effective complaint often has three steps: explaining the problem; stating your feelings; and asking for action. The first step is to explain the problem. To do it effectively, you must use polite, respectful language. In English, polite language is usually indirect.
How do I complain to Amazon about a refund?
To request a refund: Go to Your Orders. Locate the order. Select Problem with order. Enter your comments in the text box. Select Submit. .
What if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery.
How do I report a missing package on Amazon app?
Reporting a missing package to Amazon depends on the type of seller you used for the order.Here's how to do it. Sign into your Amazon account and go to “Order List”. Click “Details” next to the order you have issues with. You'll be asked to report the problem. Choose “Where's my stuff?” Click “Send to Merchant”. .
Will Amazon refund missing package?
Amazon Prime members receive very fast shipping, and if the package does not arrive, the company has a no-questions-asked policy and will provide a refund after 36 hours. If packages are late, Amazon will credit your account for the inconvenience.
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
How do you write an email to customer service?
Best practices on how to write a customer service email Give it a human touch. Show empathy. Value their time. Remain positive. Be consistent. Keep the language clear and simple. Share resources to help even further. Use customer service email phrases. .
How do I text a link to Amazon?
Go to item or page on Amazon.com that you wish to link to. Click on either the Facebook “f” logo or the Twitter bird logo. To share on other Social Media outlets, you can choose “Text” option and copy the link to paste on that Social Media post.
How do you ask questions?
How can you start asking better questions? Be a good listener. Don't be afraid of your questions. Do your research. Go where the conversation takes you. Use silence to your advantage. Avoid leading questions. Keep your questions short. Get your sequence right. .
How do I reply to a message Centre on Amazon?
Locate the seller email, which is forwarded officially by Amazon, within your email browser. Click "Reply" to compose a response.
What is the message center number?
SMSC in Android Open the Phone. Dial *#*#4636#*#* to open the Testing menu. Tap Phone Information. Scroll to the bottom to the entry for SMSC.
How do I find my SMS center number?
To set or change the SMS service center number on your SIM card From your Home screen, tap the Application screen icon. Find and tap Phone. If the dialpad does not appear, tap the dialpad icon. Type *#*#4636#*#*. Tap Phone information. Scroll down to SMSC. Tap Refresh to get the current number and the format it uses. .
How do you get to seller page on Amazon?
If you want to find go to their seller page, simply click on one of their product listings. Then, click on their store name at the bottom of the Buy Box next to “Ships From” and “Sold by.” You will be directed to the seller page that display their ratings, reviews, and business information.
