Where Can I Find A Customer Service Number For Amazon?
Asked by: Ms. Emma Williams LL.M. | Last update: July 26, 2023star rating: 4.3/5 (54 ratings)
Messaging with Support Log into the Conversational Cloud. Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser. Click on the message icon to contact LivePerson. Start messaging.
Does Amazon have a customer service department?
Welcome to Amazon Customer Service. What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
How do I contact Amazon about a refund?
To request a refund: Go to Your Orders. Locate the order. Select Problem with order. Select your problem from the list. Select Request refund. Enter your comments in the text box. Select Submit. .
What do I do if my Amazon package is lost?
Amazon missing packages: Call 1 (888) 280-4331- speak with customer service for a tracking update. Ask neighbors if they received the package. Wait 36 hours after the expected delivery date and time to file a claim. Start a claim with Amazon here. . . .
What is Amazon customer service?
They play a critical role in delivering timely, accurate, and professional customer service to Amazon customers, helping solve problems such as: locating a package; connecting an Echo to a Fire TV; returning an item; or assisting a delivery driver to get a package to a customer on time.
How To Contact Amazon Customer Service By Phone (2019)
21 related questions found
What is customer service associate in Amazon?
An Amazon Customer Service Associate is a critical part of our mission to deliver timely, accurate and professional customer service to all Amazon customers. This vital position requires an action-oriented, flexible problem-solver who will assist customers in expediting orders and correcting post-sales problems.
Does Amazon have a 24 hour customer service?
We consider each contact an opportunity to advocate for customers and provide support via phone, email and chat 24/7.
How do I ask for a refund?
You'll usually get a decision within 1 business day but it can take up to 4 business days. On your computer, go to play.google.com/store/account. Select Order History. Find the order you want to return. Select Request a refund or Report a problem and choose the option that describes your situation. .
How do I report a problem with Amazon delivery?
Report the incident to Amazon by calling 844-311-0406 to receive 24/7 immediate assistance.
Will Amazon refund me if my package is lost?
If you have enough evidence to prove that your package was stolen, Amazon will issue a refund. If Amazon does not provide you with a refund even though you presented strong evidence that your item has been stolen, we can help you sue them in small claims court.
How do I get a refund from item not received?
If you qualify for a return but the seller won't give you your money back, you have some options: Write a complaint letter: we have advice to help you do that and a sample letter. Consider getting help from a consumer organization like Call for Action, Consumer Action , or the Better Business Bureau. .
What if my package says delivered but I never got it?
Contact your local USPS post office. Make sure you contact your LOCAL post office, and not the USPS hotline. Your local post office will be able to provide quicker, and better service. Ask who delivered the package, and ask for the details of that day's delivery.
Does Amazon have the best customer service?
It's no secret that Amazon has an award-winning customer service team that consistently puts the customer first. According to the American Customer Satisfaction Index's survey of over 80,000 consumers in 2019, Amazon is at the top of their list of companies that they are satisfied with.
How does Amazon deal with customer complaints?
If you have a complaint … Amazon customers with complaints can call 888-280-4331. The company, though, prefers that customers contact it through the order page on the retailer's website. From there, customers can send an email, start a chat session or get a call back from Amazon within one minute.
What is the difference between customer service representative and customer service associate?
A customer service associate assists customers with inquiries related to a company's products and services. Customer service associates maintain adequate company and product knowledge to provide proficient service. Also known as customer service representative. Completely free trial, no card required.
What is virtual customer service?
A virtual customer service solution provides businesses with a complete support team from agents to management. This team is housed outside of the business but is trained in the company's products and brand to deliver a level of service customers cannot differentiate from the “real thing”.
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
How do I email Amazon?
For issues with your account, such as a billing dispute, you should email cis@amazon.com. For general inquiries, you should email primary@amazon.com.
How do I end Amazon customer service chat?
Use the CCP to send chat messages to the customer. When you're done chatting, choose End chat. Then in the CCP, choose Close contact.
Does Amazon have a email address?
There are only two email addresses that you can use to contact Amazon customer support. For issues with your account or billing, send an email to cis@amazon.com. For general questions, send an email to primary@amazon.com.
Can you cancel Amazon Prime anytime?
Membership Cancellation If you signed-up for your Prime membership directly through us, you may cancel your Prime membership any time by visiting Your Account and adjusting your membership settings.
Do you have to pay for Prime membership?
Amazon Prime membership cost and special Prime Day savings With the new price increase, an Amazon Prime membership costs $15 a month (up from $13 a month), or you can pay $139 annually (previously $119). The yearly Prime membership includes a 30-day free trial.
How do I make a complaint to Amazon?
To file an official complaint with the online retailer, you can: Call customer service at 1 206-922-0880. Log into your Amazon account and click on the complaints link at the bottom of the page. .
