How To I Find Amazon Prime Contact Support?
Asked by: Mr. Jennifer Krause Ph.D. | Last update: May 16, 2023star rating: 4.3/5 (62 ratings)
Call Amazon customer service Amazon's customer service phone number is 1-888-280-4331, and that number is live 24 hours a day, seven days a week.
How do I speak to a live person at Amazon?
Messaging with Support Log into the Conversational Cloud. Expand the Connection Area by clicking the three 3 vertical dots on the right of the browser. Click on the message icon to contact LivePerson. Start messaging. .
Does Amazon have customer service?
Welcome to Amazon Customer Service. What would you like help with today? You can quickly take care of most things here, or connect with us when needed.
Can I cancel my Amazon Prime at any time?
Membership Cancellation If you signed-up for your Prime membership directly through us, you may cancel your Prime membership any time by visiting Your Account and adjusting your membership settings.
How to Contact Amazon Customer Service - YouTube
20 related questions found
What is involved in customer service?
Customer service is the act of providing support to both prospective and existing customers. Customer service professionals commonly answer customer questions through in-person, phone, email, chat, and social media interactions and may also be responsible for creating documentation for self-service support.
Does Amazon have a email address?
For issues with your account, such as a billing dispute, you should email cis@amazon.com. For general inquiries, you should email primary@amazon.com.
How much is Amazon Prime a month?
Prime: $12.99 per month. If you want full Prime benefits but prefer to spread out your payments, you'll pay about $155 a year. If you receive qualifying government assistance, you can get a Prime membership for $5.99 per month. Prime: $119 per year.
What do I do if my Amazon package is lost?
Amazon missing packages: Call 1 (888) 280-4331- speak with customer service for a tracking update. Ask neighbors if they received the package. Wait 36 hours after the expected delivery date and time to file a claim. Start a claim with Amazon here. . . .
How do you cancel an item on Amazon?
Go to Your Orders. Select the item you want to cancel and click Cancel items.To cancel the order that is shipped directly by the Seller and not by Amazon: Go to Your Orders. Please contact the seller to Request Cancellation option. Please contact the seller to request cancellation. .
How do I end Amazon customer service chat?
Use the CCP to send chat messages to the customer. When you're done chatting, choose End chat. Then in the CCP, choose Close contact.
Do you have to pay for Prime membership?
Amazon Prime membership cost and special Prime Day savings With the new price increase, an Amazon Prime membership costs $15 a month (up from $13 a month), or you can pay $139 annually (previously $119). The yearly Prime membership includes a 30-day free trial.
How can I cancel my Prime account?
Here's how to do it: From the app home page, tap the menu icon (three lines) on the bottom right, and then Account. Scroll down the list of account settings until you find Manage Prime Membership. Tap End membership, scroll through the list of benefits, and tap Cancel My Benefits. .
Does ending Prime membership end immediately?
When you do actually cancel your Amazon Prime membership, your benefits won't end immediately. Instead, you will still be able to use the benefits until the end of the current membership period. Once that current pay period is over, your Amazon Prime benefits will end.
How do I cancel my Amazon Prime Renewal?
To cancel your Amazon Prime subscription, sign in to your Amazon account and click the Account drop-down. Then, select Prime Membership. Next, click Update, cancel and more under the Membership heading, followed by End membership.
How can I do customer service?
11 ways to provide great customer service Be friendly. The most important rule in providing excellent customer service is to be friendly. Respond promptly. Know your product or service. Listen to your customers. Say thank you. Get to know your customers. Ask for feedback. Use the feedback you receive. .
Who is customer service agent?
A customer service agent, or a customer service representative, is the individual who supports a brand's customers via phone, chat, email, messaging, social or other channels.
What is online customer service?
What is online customer support? Online customer support is the process of answering customer questions digitally using tools; such as email, social media, live chat and messaging apps. Online customer service has a few key benefits: Customers can get more immediate on-the-spot help.
How do I email Amazon customer service?
For issues with your account or billing, send an email to cis@amazon.com. For general questions, send an email to primary@amazon.com. However, it can take Amazon customer service representatives several hours or even days to respond to an email.
How do I email a complaint to Amazon?
Report Something Suspicious Open a new email and attach the email that you suspect is fake. Send the email to stop-spoofing@amazon.com. If you can't send the suspicious email to us as an attachment, you can forward it to stop-spoofing@amazon.com. .
How do I ask a question on Amazon?
How to Ask a Question about a Product on Amazon? To ask the seller a question on Amazon, go to the product page, and navigate to the "Customer Questions & Answers" feature. Enter your question in the text box and click "Ask".
Does Amazon Prime have a senior discount?
Technically, there is no special discount on Amazon Prime available for seniors, but you can get a discount on your Prime membership if you have any EBT or Medicaid cards. With Amazon Prime membership, you can shop unlimited items, including daily essentials from Amazon, and you do not need to pay any delivery charges.
What will Amazon Prime cost in 2021?
An Amazon delivery worker pulls a delivery cart full of packages during its annual Prime Day promotion in New York City, June 21, 2021. Amazon is raising the price of its annual Prime membership to $139 from $119, the company announced on Thursday as part of its fourth-quarter earnings results.
Why am I getting charged for Amazon Prime when I don't have it?
If you don't recognize a charge, check to see if: An Amazon Prime membership or Prime Video subscription was renewed. For more information, go to Manage Your Prime Membership. A Prime Video Channel subscription was renewed.
