How Do I Find My Duke Energy Account Number?

Asked by: Mr. William Hoffmann LL.M. | Last update: August 9, 2023
star rating: 4.3/5 (14 ratings)

Make a payment by phone You can call us at 800.777.9898 anytime and make a payment through our automated phone system.

How can I view my Duke Energy bill online?

Once you register and/or sign in, go to the account summary or payment page. Click on View Bill for the most recent month. When the bill image appears, it should display your electricity usage in kilowatt hours over the previous 12 months in both chart and numerical form.

Why can't I log into my Duke Energy account?

If you're having trouble signing in, please try clearing your browser history and cookies for the site. Click the most appropriate browser icon below to download the most recent version.

Did Duke Energy change my account number?

Will my account information change as part of the bill redesign? Your account information, including your account number and meter number, will remain the same.

Can you set up a Duke Energy account online?

Select an option below to create an online profile and manage your account(s). You can start service if you need to get service turned on at a new location.

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How do I contact Duke Energy by phone?

Media Hotline Media Request Hotline. Duke Energy has a 24 hour hotline available to serve media professionals' inquiries and questions or comment. Corporate Address. Duke Energy is based in Charlotte, N.C., with substantial operations in Raleigh. Customer Service. Carolinas: 800.777.9898. Outage Information. .

Is there an app for Duke Energy?

Through the Duke Energy app, you can stay on top of your energy usage and your bill. You can also take advantage of our energy- and money-saving products and services. Don't wait – get easy access in just a few seconds.

Can you have more than one Duke Energy account?

The account remains the sole responsibility of the Customer of Record. Spouses are not automatically considered to be Authorized Persons. For accounts in North Carolina and South Carolina, only one Authorized Person may be added per account.

How much does it cost to pay Duke Energy bill online?

Currently there is no fee for payments made toward residential accounts.

How do I download my Duke Energy bill?

You can view your bill details by clicking on the PDF in your Bill Ready notification email. The PDF bill is an exact replica of your paper bill.

Does Duke Energy still give free light bulbs?

If you're a Duke Power customer in the following states (North Carolina, Ohio, Indiana, and South Carolina), then you can get a free My Energy kit. Don't forget Duke also gives their customers 15 free CFL lightbulbs too.

What is the difference between Duke Energy and Duke Energy Progress?

In accordance with the terms of the merger agreement, Progress Energy Inc. has become a wholly owned direct subsidiary of Duke Energy, creating the country''s largest electric utility as measured by enterprise value, market capitalization, generation assets, customers and numerous other criteria.

How many digits is a Duke Energy account number?

Duke Energy - Electric and Natural Gas 11 digits* | Account Number Page one; top section on remittance stub; below section across from “Name/Service Address” *Although Duke Account Number has 11 digits, omit the last digit when providing to your retail supplier for enrollment.

How many digits is an AEP account number?

All AEP account numbers are 11 digits in length, while SDIs are 17 digits.

How long is Duke Energy suspending disconnection?

(RALEIGH) Attorney General Josh Stein today released the following statement after Duke Energy announced it was voluntarily extending its moratorium on utility disconnections through March 2022 for customers who qualify for energy assistance funding programs.

Does Duke Energy require deposit?

Since electricity is billed after it is used, we may require a security deposit before connecting service.

Can you pay Duke Energy with a credit card?

Duke Energy works with Speedpay® to provide you with the option of using your credit card, debit card or electronic check to make payments. Currently there is no fee for payments made toward residential accounts. The convenience fee for a nonresidential account is $8.50 per payment.

How do I delete my Duke Energy account?

To cancel your Duke Energy service Subscription, follow these easy steps: Call customer service on 800-777-9898. Ask to speak with a representative. Provide them with your account number and customer details. Request cancellation of your recurring payments. You will receive a confirmation letter or email. .

How do I text Duke Energy?

Communicate with us by texting 57801*:.

Is Duke Energy a customer service?

We're here to help. Find what you need quickly and easily with our options below. Residential customers, please visit the Residential Customer Service page.

What company owns Duke Energy?

Duke Energy Corporation is an American electric power and natural gas holding company headquartered in Charlotte, North Carolina.Duke Energy. Type Public Founded 1904 Founders James Buchanan Duke Benjamin Newton Duke Headquarters Duke Energy Center 550 South Tryon Street Charlotte, North Carolina , U.S. .

Can you pay Duke Energy at Walmart?

Can I Pay Utility Bills At Walmart? Yes, customers can pay gas, electric, and other utility bills at Walmart stores and online.

How long does it take for Duke Energy to take money out of your account?

When will my payment clear or post to my bank account? Once your payment is authorized by the DukePay system, your electronic payment amount is reduced from the available credit limit for that account immediately. The final transaction usually clears or posts to your account within 24-48 hours.

How much does Duke Energy pay for solar in NC?

Customers can get 75 cents per watt of solar energy installed. A larger system may be installed, but this incentive is limited to up to 100 kW. For reservations starting from July 2021: Residential customers who are accepted into the program will receive 40 cents per watt or $4,000 maximum rebate.

Does Duke Energy pay for excess solar?

If you have excess energy after offsetting your current monthly bill, you can roll it over to your next billing month. Any excess energy remaining after a year will be paid out to you at the current kilowatt-hour rate, and your net metering balance will reset to zero.

What happens if I pay my Duke Energy bill late?

Late payments are subject to a 3% late charge.

How can I pay my electricity bill?

M-Pesa Pay Bill Select “Pay Bill” from the M-Pesa menu. Enter the Kenya Power business number 888 888. Enter your new Kenya Power account number e.g. 123456. Enter the amount you wish to pay which should be between Shs. Enter your M-Pesa PIN. Confirm that all details are correct. .

Why does Duke Energy charge a convenience fee?

“Credit and debit card convenience fees are paid by the customer using the service as defined in North Carolina's rules and regulations governing utility operations. “These fees cover the processing costs associated with handling credit card and electronic debit payments.